Terms and Conditions

Terms & Conditions

Effective Date: November 2025

Welcome to ORA Renewal Labs LLC (“ORA⁺,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, orarenewal.com, including all content, functionality, products, and services offered through it (collectively, the “Site”).

By accessing or purchasing from ORA⁺, you agree to be bound by these Terms. Please read them carefully before using our Site or placing an order.

1. General Use

You must be at least 18 years old to use this Site or purchase products. By using this Site, you represent that you meet this age requirement and agree to comply with all applicable laws.

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective upon posting to this page.

2. Products & Information Disclaimer

All products and information provided by ORA⁺ are intended for general wellness and educational purposes only.
They are not intended to diagnose, treat, cure, or prevent any disease and should not replace advice from a licensed healthcare professional.

Results may vary based on individual factors such as lifestyle, diet, and physiology.

3. Purchases & Payment

By placing an order, you agree to provide accurate, complete, and current payment and contact information.
We accept major credit cards, debit cards, and other payment methods shown at checkout.

ORA⁺ reserves the right to refuse or cancel any order if:

Fraudulent activity is suspected
Products are unavailable or out of stock
Pricing or listing errors occur

All prices listed are in USD unless otherwise stated.

4. Subscriptions & Auto-Renewals

If you enroll in a subscription plan, your payment method will be automatically charged at the interval selected (e.g., monthly, bi-monthly).
You may modify, pause, or cancel your subscription at any time by logging into your account or contacting hello@orarenewal.com.

To avoid renewal charges, cancellations must be made at least 48 hours before your next billing date.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information regarding processing times, delivery options, and restrictions.

All risk of loss and title for items pass to you upon delivery to the carrier. We are not responsible for delays or damages caused by third-party shipping carriers or customs.

6. Returns, Refunds & Lifetime Guarantee

Your satisfaction matters to us.
Please review our Lifetime Guarantee page for full details on eligibility, claim procedures, and limitations.

ORA⁺ reserves the right to deny refund requests in cases of abuse, fraud, or excessive returns.

7. Intellectual Property

All content on this Site—including text, logos, images, graphics, videos, and product packaging—is the intellectual property of ORA Renewal Labs LLC or its licensors.

You may not copy, reproduce, distribute, or exploit any part of the Site or its materials without our prior written consent.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

9. Limitation of Liability

To the maximum extent permitted by law, ORA Renewal Labs LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our products or Site.

Our total liability for any claim related to your purchase shall not exceed the total amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold harmless ORA Renewal Labs LLC, its affiliates, officers, employees, and partners from any claim or demand, including legal fees, arising out of your violation of these Terms or your misuse of the Site or products.

11. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to conflict of law principles.

12. Contact Information

For any questions about these Terms or your order, please contact:

ORA Renewal Labs LLC
5900 Balcones Drive, STE 100
Austin, TX 78731
📧 hello@orarenewal.com